ClickCease
Healthcare

Modernize the healthcare consumer digital experience

Streamline digital onboarding and enhance member contactability with modern identity solutions.

79%

Faster onboarding‍

35%

Less onboarding abandonment

28%

Increase in auto-approvals

The world's best healthcare companies trust Prove

How Prove helps healthcare companies

Enhance digital onboarding and improve patient engagement
Challenge

Delivering an easy and intuitive patient digital portal onboarding experience is critical to ensuring patient engagement and retention.

Solution

Prove Pre-Fill® streamlines the patient onboarding process by auto-filling forms with verified identity data. With an improved portal onboarding process, healthcare providers benefit from greater patient acquisition, retention, and revenues.

Improve patient digital identity authentication
Challenge

Patients expect a frictionless world where account access is seamless. Healthcare partners need to balance customer experience with managing risk & fraud and identity authentication.

Solution

Prove Auth® enables streamlined and secure onboarding and account access which helps improve patient experience.

Improve call center support experience
Challenge

Invalid and missing member contact data negatively impacts outbound contactability and leads to poor patient support experiences at call centers (long wait times, tedious authentication).

Solution

Prove Identity Manager℠ enables robust identity record management with accurate member contact data, which improves member contact rates to improve STAR ratings and payments for outbound. For call centers, Identity Management enables a streamlined member authentication experience ANI matching (Automatic Number Identification), reducing OPEX.

Increase member contact rates for your clients
Challenge

Invalid and missing member contact data negatively impacts member contactability.

Solution

Prove Identity Manager℠ enables robust identity record management with accurate member contact data, which improves member contact rates and enables your patients to engage in care services for revenue attainment.

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“This is going to fundamentally shape how insurers think about digital engagement with their customers and consumers.”

Edward Jaworski

VP of Business Development

Verisk