“Trust gap” is a term that has been trending since the start of the COVID pandemic – have you heard of it? It refers to the discrepancy between the percentage of customers that companies can trust and greenlight immediately in-person vs. how many they can trust online. With more and more consumers interacting online than ever before, and more fraudsters taking advantage of that surge, the trust gap is forcing companies to put more security hurdles in place, hindering the customer experience.
So how can companies close the trust gap and approve more consumers online while still mitigating fraud?
Prove’s VP of Fraud Product Management, Ryan Alexander, shared 3 things that companies should be considering to improve their identity proofing processes with InfoSecurity Magazine today.
Click here to read the full article.
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Learn how Prove Pre-Fill® streamlines user onboarding by auto-filling verified personal information, improving user experience, and mitigating fraud.
Because gig economy companies, digital marketplaces, and online platforms increasingly connect users for real-world interactions, identity verification is essential to ensure safety and trust.
The stakes for businesses in ensuring trust and security in digital interactions are higher than ever.
