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Introducing the Prove Developer Portal

Alec Pomnichowski
April 1, 2025

Developers, let’s be honest, your time and effort is highly valuable to your company’s goals and objectives. Integrating with complex products can take a lot of time and effort. This is especially true if the tools you are trying to integrate don’t speak to you as a developer.

Rather than feeling like you’re using cutting-edge technology, you may find yourself dealing with endless documentation and API errors, which can feel like trying to decode ancient secrets. Disorganized documentation, elaborate integrations, and a general lack of developer-centric thinking turns what should be a smooth experience into a frustrating grind.

Even in the year 2025, many SaaS tools struggle to build products with meaningful developer experiences. Typical SaaS portals—if they even exist in the first place—don’t cater to developers who are responsible for implementing new technologies. At Prove, we set out to rebuild our portal experience to speak directly to the needs of developers. This developer-first approach meant we had to redesign, from the ground up, how developers onboard the Developer Portal, explore the Prove platform, and successfully implement Prove solutions.

To that end, the Prove team is extremely excited to announce our redesigned Developer Portal! This new portal experience focuses on centralized and simplified integration resources to reduce implementation times.

Understanding a Developer-First Philosophy

But why focus on the developer experience? Prove is keenly aware of how time-consuming complex API products can be to integrate. Over the past year, the Prove Product team has had countless conversations with customers and prospects. These conversations highlighted that, in order to continue to grow as a leading SaaS platform, Prove needed to start speaking directly to developers. We need to do this not just through our marketing, but through the tools we put into developer’s hands.

That thinking is what defines this redesign. We know that developers are key decision-makers for SaaS adoption and we want to empower them by giving them the tools they need to assess and quickly start building with Prove solutions.

Developer tools are often an afterthought when it comes to a SaaS user experience. The Prove Product team knows that developers are innovators and can help to drive new company initiatives with forward-thinking solutions. With this redesign, Prove has taken an approach that helps all our customers. It also meets the needs of developers looking to implement and integrate Prove solutions. This means that this new portal experience centers around developer satisfaction to drive solution adoption.

Key Features & Improvements of our Developer Portal Redesign

When you don’t know where to start, go back to the beginning! Our first step in rebuilding our developer experience was to modernize the onboarding experience. Our updated user onboarding takes key pieces of information from our business review process and integrates them directly into account setup. This approach streamlines gathering business details alongside account creation, ensuring that we can resurface these details at key points in the go-live process, without burdening the user with repeated calls to manually enter information.

Next up, the Prove Product team decided to implement a “project” centered architecture that centralizes developer resources around a Prove solution. Projects now become the hub, with several supporting spokes. Solution documentation, implementation guides, sandbox access, key management, and webhooks all support one central project. In the future, configuration options, billing, and detailed usage reporting will create a singular source of truth for developers implementing and maintaining Prove solutions.

This new developer-first approach also means that developers can begin testing and implementing in Prove sandbox environments without needing to talk to a Prove sales representative, and without having to provide a credit card. Simply login, create a new project with a Prove solution, and users get immediate access to our sandbox to test out our Platform APIs.

No good SaaS platform can operate without effective and accurate reporting. Once developers are satisfied with their testing, production-enabled projects report on key solution-metrics, all at your fingertips. Reports in the Developer Portal detail solution metrics. These include total calls against specific endpoints, methods of authentication, and Pass Rates.

While these are only some of the major changes the Product team has made in our Developer Portal redesign, we also want to highlight our developer documentation. A full set of API docs and implementation guides improve the usability of Prove solutions. 

Prove SDKs enable first-time users to pick up example code off-the-shelf. They can start exploring consumer-experience flows and understand best-practices when implementing Prove solutions.

All of these efforts are designed to reduce the implementation time of Prove solutions. Prove wants to empower developers with the tools they need to become experts in identity verification and authentication. And if you run into a problem, Prove Support is only a click away, directly accessible via the Developer Portal.

Design for Developers

In rethinking our user experience, the Prove Product team wanted to create a portal that spoke directly to developers. But what makes a “portal” important to developers? What’s in it for them?

There are 3 key takeaways for this redesigned developer experience:

  • Increased Productivity: Reduce time spent integrating, searching documentation, and troubleshooting Prove APIs.
  • Faster Development: The Prove Sandbox allows for rapid prototyping and testing of Prove solutions without needing to go through a sales-cycle to access test credentials.
  • Improved Developer Experience: An intuitive and developer-friendly interface surfaces resources for developers in the UI when they need it, where they need it!

An Open Invitation to Developers

The Prove Product team invites developers and teams of all maturity levels to sign-up to access the newly redesigned Prove Developer Portal and begin testing Prove solutions that could solve your use-case. The Prove Product team encourages developers to give feedback and connect with us so that we can continue to build tools and resources that enable developers to integrate Prove products quickly and easily!

You can also look forward to some new product launches coming over the next few months as well as new features like API logs, in-depth analytics, billing information, and more!

Prove is committed to creating a user experience that speaks to the needs of developers and empowers their success and we are proud to say that we are a product built by developers for developers. This is just the beginning of Prove’s exciting refocused efforts to create tools and resources for developers that differentiate Prove as an industry-leader in identity and authentication tools.

A note from the author: I can’t end without a shoutout to our brilliant product designers and developers here at Prove! Your expertise and partnership building a truly developer-first experience, during this SaaS redesign, has been incredible and a privilege to lead. I deeply appreciate your dedication to creating a powerful and enjoyable platform that empowers developers to build amazing things with Prove!

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