Forbes | Prove CEO Rodger Desai: “Success of open banking hinges on optimal balance of security and CX”
In a recent article on Forbes, Rodger Desai, Prove Co-Founder & CEO, wrote about the challenges facing Open Banking implementation globally as well as how banks, merchants, and accredited service providers can ensure an optimal balance between security and customer experience.
Rodger: “It is beyond debate that consent-based sharing of financial data must be accompanied by strong security and data protection. At the same time, conservative authentication practices introduce friction in the process, thereby hampering customer experience. The potential negative impact of strong customer authentication (SCA) on consumer payments experience has been one of the sticky areas in PSD2 compliance in the EU.”
“Companies participating in the open banking ecosystem must ensure the secure exchange of financial information under all circumstances and yet make the experience frictionless for the consumer.”
Read the full Forbes article by Rodger Desai here.
To learn about Prove’s identity solutions and how to accelerate revenue while mitigating fraud, schedule a demo today.
Keep reading
Read the article: Prove Appoints Industry Veteran Frances Zelazny to Bring Privacy-Preserving Biometrics to Its Identity PlatformProve has appointed biometrics industry veteran Frances Zelazny as General Manager of New Market Innovations to lead the development of privacy-preserving biometric and KYC compliance solutions. The move expands Prove’s digital identity platform with continuous, quantum-resistant identity assurance designed to combat AI-driven fraud and strengthen trust across the customer lifecycle.
Read the article: Prove Convenes Inaugural Executive Advisory Board to Define Trust Infrastructure for the Agentic EconomyProve launches its inaugural Executive Advisory Board, uniting banking, payments, and AI leaders to build trust infrastructure for the agentic economy.
Read the article: When Bots Look Human: A Master Class in Marketplace TrustExplore key insights from Marketplace Risk Management Conference leaders at DoorDash and Wolt on how AI-driven fraud, deepfakes, and bot attacks are reshaping marketplace trust and safety. Learn why continuous identity verification and proactive fraud prevention are becoming essential to protecting platform integrity across the entire customer journey.
