How Prove’s Trust Score Helps Secure Multi-Factor Authentication

Prove’s Trust Score™ analyzes behavioral and phone intelligence signals to provide a measure of the fraud risk and identity confidence of a potential transaction. It prevents fraud such as SIM swap fraud and other account takeover schemes and can be combined with Prove’s other solutions for account opening, existing customer authentication and fraud prevention.

Using Trust Score as a trust indicator before sending a one-time password can help identify risks such as an insecure VOIP line, SIM swap, and low SIM tenure, empowering enterprises to make an informed decision about whether a one-time password should be sent or not. For example, if Trust Score is run and comes back with an indication that the line-type is VoIP or that a SIM swap has occurred recently, the enterprise can choose to authenticate the consumer using a different method as opposed to sending an OTP.


Prove’s Trust Score analyzes behavioral and phone intelligence signals to provide a real-time measure (0-1000, scores 300 and below are categorized as ‘low’) of a customer’s fraud risk and identity confidence in order to prevent SIM-swap and other types of account takeover fraud. Specifically Trust Score’s risk model examines phone tenure (SIM tenure, tenure of device), line attributes (active number, number porting, mobile status, available network status, and line type), account activity (change event occurrence velocity), and device activity (device ownership tenure) to calculate level of risk.

To learn more about Prove’s Multi-Factor Authentication capabilities, click here.